Real-Time Order Lifecycle Tracking
Track every stage of an order—from placement to prep, packing, and dispatch. Gain operational visibility and reduce wait times for a seamless customer experience.
Smart Task Manager Features
Optimize Every Order with Intelligent Task Management
Supercharge your kitchen efficiency with Acuity’s built-in Task Manager — built for modern food businesses that thrive on speed, accuracy, and customer satisfaction. From order intake to doorstep delivery, our smart task workflows help you assign, track, and complete every job with precision. Whether you're managing one outlet or running multiple virtual brands, Acuity gives you the tools to reduce prep time, eliminate errors, and scale your operations without the chaos.
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Recurring Menu & Offer Automations
Automate frequently scheduled menus (like lunch deals or weekend offers) and push them live without manual work. Ideal for chains or rotating cloud kitchen menus.
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Order & Delivery Priority Tags
Automatically tag high-value or urgent orders (e.g., VIP, repeat customers, or express delivery) and prioritize them in your kitchen flow—without bottlenecks.
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Smart Alerts & Task Reminders
Automated push/email/SMS alerts for pending prep tasks, upcoming rush hours, and stock-level related actions—so your team stays proactive, not reactive.
Global Impact. Local Precision.
Elevate Your Food Commerce Experience
At Acuity, we’re redefining how food businesses thrive in the digital era. Our SaaS suite empowers restaurants, cloud kitchens, and virtual food brands with powerful, scalable tools to simplify operations, optimize delivery, and unlock growth—globally and locally.
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M +Orders Processed Globally: Trusted by food entrepreneurs, restaurant groups, and delivery operators to manage and scale their online ordering.
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M +Customer Interactions Handled: From orders to feedback to support—our platform keeps diners connected and satisfied.
99.9
%Platform Uptime: Lightning-fast, secure, and reliable—built for high-volume food commerce with zero compromise.
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M +Average Increase in Operational Efficiency: With automated task flows, kitchen coordination, and real-time delivery syncing, food brands work smarter and faster.
Food Ordering Suite
Power Your Food Business with the Ultimate Ordering Suite
A complete digital ecosystem crafted to help restaurants, cloud kitchens, and food businesses thrive in the online space. From sleek ordering websites to robust mobile apps for customers, business owners, and delivery agents – we provide everything you need to scale fast, serve better, and grow consistently.
Total Control at Your Fingertips
A powerful control panel to manage your entire business in one place. Track orders, analyze sales, manage users, and launch promotions – all from a sleek and easy-to-use dashboard.
- Real-time order tracking
- Product, user & app control
- Reports & sales analytics
- Role-based access
- Promo & tax settings
Seamless Online Ordering, Anytime
Your restaurant's online storefront – fast, intuitive, and built to convert. Our ordering website helps you serve customers 24/7 with an experience that’s branded, secure, and tailored for food lovers.
- Custom design your brand
- Easy menu & order management
- Secure checkout & payments
- Promo codes & discounts
- Mobile & SEO optimized
Order. Track. Enjoy.
Delight your customers with a modern, fast, and engaging mobile ordering app. From browsing menus to tracking deliveries, everything is just a tap away.
- Smart restaurant finder
- Secure checkout
- Live order tracking
- Push notifications
- Smart Payment Options
Run Your Store on the Go
Manage orders and operations on the move. The business app gives restaurant owners and staff full control to accept, prepare, and monitor orders in real-time.
- Accept/reject orders
- Daily reports
- Push alerts
- Manage availability
- Easy Inventory Management
Smart Deliveries Made Simple
Speed up delivery with a smart, map-integrated app for riders. Assign orders, track routes, and manage deliveries in real-time to ensure customer satisfaction.
- Task alerts & status
- Route navigation
- Proof of delivery
- Delivery history
- Call/chat support
Voices of Trust
What Our Clients Say About Acuity
At Acuity Software Services, we blend cutting-edge technology with strategic thinking to empower businesses digitally. Our clients’ success stories reflect our commitment to delivering impactful, scalable solutions across industries.
James Alston
CTO, Clearline Tech"From day one, Acuity’s team made onboarding easy. Their SaaS solution fits perfectly into our workflow, offering real-time insights and automation that saves time. We appreciate their fast support and continuous updates. It’s clear they care about delivering a product that performs."
Priya Mehra
Operations Manager, Nova Logistics"Acuity’s SaaS platform has streamlined our operations significantly. The user interface is clean, performance is reliable, and customer support is always responsive. We’ve experienced measurable improvements in productivity & reduced manual errors"
Anika Verma
Head of Finance"We’ve been using Acuity’s platform for six months and it’s been exceptional. Integration with our systems was smooth, and reporting features are impressive. Our team now spends less time on repetitive tasks and more on strategy. Support is top-tier and always available."
Marco Silva
Director of IT"Acuity offers one of the most intuitive SaaS solutions we’ve used. Setup was quick, performance has been consistent, and features are tailored to real business needs. Their team communicates proactively and resolves queries fast. It’s a solid tool we now rely on daily."
Why Choose Acuity?
Scale Your Food Business with Confidence
Acuity, your partner in digital innovation. Designed for modern food businesses, our solutions help streamline operations, boost customer satisfaction, and grow revenue—all with lightning-fast, scalable technology.
Multi-Branch + Multi-Team Access
Empower your staff across locations with role-based access and live updates. From front-of-house to kitchen and delivery, everyone stays on the same page with instant syncing and access control.
Hyperlocal Delivery Integration
Seamless delivery through your own drivers or third-party partners. Integrate with leading logistics APIs or manage your own team—track every order, assign deliveries, and update customers instantly.
Scalable & Modular System
From one store to a chain of 100, your platform scales with you. Add new branches, languages, tax rules, delivery zones, or features with just a few clicks. You're future-ready
Pricing Plan
Flexible Pricing. Flawless Food Fulfillment.
How to Choose the Right Package
Explore Features. Unlock Extensions. Connect Everything.
Make informed decisions by reviewing plan features, extending your system with powerful add-ons, and integrating essential tools to suit your operations.
All Features:
Visit our All Features page to see what's included in each package — Basic, Advanced, and PRO. This helps you pick the right plan based on your business type and exact needs.
Power-Up as Add-On:
Need extra features beyond your current plan? Choose from our one-time Power-Up extensions to unlock advanced capabilities anytime without changing your base package.
Integrations:
Whether it's payment gateways, CRMs, or delivery platforms — explore our growing list of integrations to sync your operations seamlessly with tools you already use.
Got Questions? We've Got You Covered
Everything You Need to Know Before Launching Your Food Ordering Platform
At Acuity, we understand that choosing the right digital solution for your restaurant or food brand is a big decision. This FAQ section answers the most common queries our customers have before going live—whether you're launching a cloud kitchen, managing multiple outlets, or building your own branded food delivery app.
Our platform follows a "Recharge & Use" model — no monthly lock-ins! Simply top-up your account and activate the features when you're ready to operate.
Yes, we offer a 14-day money-back guarantee. If you’re unsatisfied, we’ll refund your payment with no hassle.
Absolutely! Depending on your package, we offer full white-labeling. From branding to adding unique features, your app can be tailored completely.
Not at all. If you can operate basic digital tools, we handle the rest — including setup, support, and maintenance.
Yes, we use end-to-end encryption and secure payment gateways to ensure full safety of your and your customers’ data.
Installation is completed in less than 24 hours post-purchase. Custom features and app publishing may take time based on store approvals & the custom requirements.
You’ll get 24/5 technical support, regular updates, bug fixes, and a dedicated account manager for long-term success.
Yes, our platform supports multi-vendor operations, allowing multiple restaurants to manage their menus and orders under one umbrella.
Connect Fast
Power Up Your Workflow with Seamless Integrations
Enhance your e-commerce operations by connecting powerful tools that streamline communication, automate tasks, manage content, and boost marketing efficiency. These integrations help you scale smarter and faster.
Slack
Collaborate in real time with your team and customers for faster decision-making.
Drive
Store, manage, and share important business documents and assets securely.
Dropbox
Share files and media with clients and teammates, anytime, anywhere.
Notion
Organize product data, team documentation, and roadmaps in a collaborative workspace.
Mailchimp
Run powerful email marketing campaigns and automate customer engagement workflows.
Discord
Build a community and support channel around your brand with real-time chat and voice.
Zapier
Automate workflows by connecting your favorite apps without writing any code.
Stripe
Secure and seamless payment processing for online orders.
HubSpot
CRM + Marketing automation for lead generation and customer relationship management.
Zendesk
Customer support ticketing and help desk software.
Google Analytics
Track user behavior, conversions, and optimize marketing efforts.
Calendly
Automate meeting scheduling for demos or client calls.
Tech Talk & Trends
This Article Is a Must-Read
Welcome to Acuity Software Services, your trusted partner in building high-performance SaaS solutions for modern businesses. In this article, we dive into the innovations, success stories, and strategic insights behind our technology—from food and grocery delivery platforms to scalable enterprise tools. Discover how Acuity is helping businesses launch faster, operate smarter, and grow stronger in the digital age.
