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#1 Unified Platform Where Ordering Meets Booking & Delivery.

At Acuity Software Services, we’ve reimagined what e-commerce can be — combining online ordering, service booking, and on-demand delivery into a single, unified solution. Whether you're running a restaurant, managing a cloud or ghost kitchen, selling groceries, or offering pharmacy delivery, our platform is designed to streamline it all. Need a system for doctor appointments, salon bookings, cab or taxi services, or logistics and courier dispatch? We’ve got you covered — all from one intuitive dashboard. No more juggling multiple apps or tools. With Acuity, you get a fully integrated, customizable solution that helps you launch quickly, run efficiently & scale with confidence.

  • Industry-Tailored Platforms
  • Omnichannel Web Systems
  • Mobile Apps for Every Role
  • Booking & Dispatch Systems
  • Smart Tech & Strategy Consulting
  • Ongoing Support & Optimization
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Yes, Acuity Software Services strictly adheres to DMCA (Digital Millennium Copyright Act) standards and ensures full legal compliance across all platforms. We implement advanced data encryption, secure APIs, SSL protocols, and role-based access control (RBAC). Our servers are hosted with ISO/IEC 27001-certified cloud providers to ensure data integrity, confidentiality, and security. Additionally, we provide GDPR-aligned privacy policies for clients handling sensitive user data, especially for sectors like healthcare and e-pharmacies.

We offer tailored, feature-rich solutions for every business type. Food delivery and cloud kitchens get real-time order tracking, kitchen dashboards, and delivery management. Grocery platforms include inventory syncing, subscriptions, and scheduling. Pharmacies benefit from prescription uploads, salt-based searches, and compliance tools. Doctor booking systems support slot scheduling, video consults, and digital prescriptions. Beauty service platforms enable staff scheduling and service packages. For logistics and courier services, we provide GPS tracking, route optimization, and real-time updates. Taxi/cab solutions include fare estimators, live maps, ride scheduling, and driver tracking.

We follow a complete and streamlined process: starting from gathering your requirements and finalizing the scope, we proceed to set up the system with white-label branding and configure your business structure. Our team assists in setting up the apps, uploading them to app stores, migrating your domain, and offering complete onboarding training. We run thorough QA and fix any bugs before the final launch. Post-launch, we provide full technical support and guidance to ensure smooth operation and success.

Absolutely! Our system is 100% customizable—from UI to core backend logic—to suit your brand, workflow, and niche requirements. We offer secure cloud hosting (shared or dedicated) with regular backups and uptime guarantees. And yes, we offer a transparent refund policy depending on the engagement phase and project scope. Our goal is always long-term success and satisfaction for our clients.

Yes, we provide ongoing post-launch support, including maintenance, bug fixes, uptime monitoring, and feature enhancements. You’ll also receive regular system updates and performance optimizations. As your business grows, we help scale the system—whether that means handling higher traffic, supporting multi-location/franchise models, or adding new modules. Dedicated account management and custom AMC plans are also available for long-term collaboration.
Our Proven Launch Process

From Your Vision to a Fully Operational Online Business —We Make It Effortless.

Step
01

Business Discovery & Success Blueprint

We don’t just listen — we understand. Our team dives deep into your vision, goals, and competitive landscape to uncover what will truly make your business stand out. Together, we outline a blueprint for success — not just development.

Step
02

Tailored Strategy & Tech Stack Design

Based on your business type (food, grocery, medicine, taxi, etc.), we craft a strategic solution with features your audience demands. From one-click ordering to live tracking, from smart bookings to secure payments — we build it your way, fully white-labeled and future-ready.

Step
03

Real-World Market Research & UX Positioning

Our team studies the top performers in your niche, identifies user pain points, and customizes your platform to outperform the competition. The result? A solution that’s intuitive, sleek, and conversion-optimized from Day 1.

Step
04

Pre-Launch Testing & Quality Perfection

Before your platform goes live, we put it through rigorous QA audits, real-world simulations, and user journey testing to ensure flawless functionality across all devices. From checkout flows to admin dashboards, every click, swipe, and feature is polished to perfection. We squash bugs, stress-test performance, and fine-tune UX — so your users experience nothing but excellence from Day 1.

Step
05

Full-Fledged Launch & Brand Rollout

We handle everything — domain mapping, app publishing, backend setup, business onboarding, training your team, and ensuring ZERO bugs at launch. We don’t disappear after deployment. We support, scale, and grow with you.

Overcome the IT Challenges

SERVICE FEATURES

E-commerce Power Tools That Drive Results.

Let us transform your business with cutting-edge modules, seamless performance, and unmatched reliability. These are the backbone services that make our e-commerce solutions truly unstoppable.

  • Smart Platform Integration

    Seamlessly launch your brand with our end-to-end integration of ordering, payments, delivery tracking, and customer engagement tools — built for peak performance and scalability.

  • Real-Time Customer Support Tools

    Offer instant resolutions with built-in chat, helpdesk modules, and ticketing systems. Improve customer satisfaction and build loyalty with every support interaction.

  • Advanced Order & Inventory Management

    From real-time inventory syncing to smart reordering and supply chain tracking — our backend solutions ensure zero chaos and 100% control across all your business operations.

  • Business Intelligence & Analytics

    Stay ahead with real-time dashboards and customer behavior insights. Optimize campaigns, track KPIs, and make data-backed decisions that boost growth and retention.

  • Custom Module Consulting

    Need a specific feature like multi-language, role-based access, subscription billing, or franchise support? We consult, develop, and integrate custom solutions tailored to your business logic.

  • Reliable Hosting & Uptime Monitoring

    Never lose a customer due to downtime. Our secure, cloud-optimized hosting ensures 24/7 availability, blazing speed, and the power to handle traffic spikes like a pro.

Our Tools

Our Design Technology Tools Stack.

Figma
VISUAL STUDIO
GIT
REACT
PHP
MYSQL
GITLAB
AWS
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